Big John's Car Wash LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our facility, use our website, or purchase a membership or wash package.
Information We Collect
We may collect the following types of information:
Contact information: name, email address, and phone number when you sign up for a membership or loyalty program
Payment information: billing address and payment card details (processed securely through a third-party payment processor - we do not store full card numbers)
Vehicle information: license plate number for membership verification purposes
Usage data: wash history associated with your account or membership
Website data: IP address, browser type, and pages visited when you use our website
How We Use Your Information
We use the information we collect to:
Process transactions and manage your membership or prepaid account
Send receipts, service updates, or promotional offers (you may opt out at any time)
Improve our services and customer experience
Comply with applicable laws and prevent fraud
Information Sharing
We do not sell or rent your personal information. We may share information with trusted third-party service providers (such as payment processors) solely to operate our business. We may also disclose information if required by law.
Data Security
We use reasonable administrative and technical measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may opt out of marketing emails at any time by clicking the unsubscribe link in any email we send, or by contacting us directly. You may also request that we update or delete your personal information, subject to any legal obligations we have to retain it.
Contact Us - Privacy
If you have questions about this Privacy Policy, please contact us at:
Please read these Terms of Service ("Terms") carefully before using Big John's Car Wash facilities, website, or services. By using our services, you agree to be bound by these Terms.
Use of Services
Big John's Car Wash provides self-serve and automated car wash services. You agree to use the facility responsibly and in accordance with all posted instructions and signage. You are responsible for the safe operation of your vehicle on our property.
Memberships and Prepaid Packages
Memberships are non-transferable and valid for the vehicle associated with the account.
Monthly memberships are billed on a recurring basis. You may cancel at any time; cancellation takes effect at the end of the current billing period.
Prepaid wash packages are non-refundable once purchased.
We reserve the right to modify membership pricing with reasonable advance notice.
Vehicle Damage
While we take care to maintain our equipment, Big John's Car Wash is not responsible for damage to vehicles that results from Customer negligence, pre-existing conditions, non-standard vehicle modifications, improperly secured parts or accessories, or normal wear associated with the wash process. Customers are encouraged to report any concerns immediately on-site.
Prohibited Conduct
You agree not to:
Use the facility for any commercial purpose without prior written consent
Allow minors to operate high-pressure equipment.
Tamper with, damage, or misuse the wash equipment
Behave in a manner that endangers other customers or staff
Leave vehicles unattended in active wash bays
Limitation of Liability
To the fullest extent permitted by law, Big John's Car Wash, LLC shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our services. Our total liability for any claim shall not exceed the amount you paid for the service at issue.
Changes to These Terms
We may update these Terms from time to time. Continued use of our services after changes are posted constitutes your acceptance of the updated Terms.
Governing Law
These Terms are governed by the laws of Nebraska, where Big John's Car Wash, LLC operates, without regard to its conflict of laws principles.
Contact Us - Terms
If you have questions about these Terms, please contact us at: